CookiePolicy
This policy explains how Ultra Pay uses cookies and similar technologies on our website and platform.
Last updated: January 1, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our services.
Similar technologies include:
- Web beacons and pixel tags
- Local storage objects
- Session storage
- SDKs and APIs
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
- Authentication and security cookies
- Load balancing cookies
- Form submission cookies
- Shopping cart and checkout cookies
Performance Cookies
These cookies help us analyze website performance and user behavior:
- Google Analytics cookies
- Page load time measurement
- Error tracking and reporting
- A/B testing cookies
Functional Cookies
These cookies enhance your experience by remembering your preferences:
- Language and region settings
- Theme and display preferences
- Currency and timezone settings
- Recently viewed items
Marketing Cookies
These cookies help us deliver relevant advertising and measure campaign effectiveness:
- Conversion tracking pixels
- Retargeting cookies
- Social media integration cookies
- Third-party advertising cookies
3. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website:
Analytics Providers
- Google Analytics: Website traffic and user behavior analysis
- Hotjar: User session recordings and heatmaps
- Mixpanel: Event tracking and conversion analysis
Marketing Platforms
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Social media advertising
- LinkedIn Insight Tag: Professional network advertising
Support Services
- Intercom: Customer support chat functionality
- Zendesk: Help desk and ticket management
4. Cookie Duration
Session Cookies
These cookies are temporary and deleted when you close your browser. They are used for essential functions like maintaining your login session.
Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. Duration varies by purpose:
- Authentication cookies: 30 days
- Preference cookies: 1 year
- Analytics cookies: 2 years
- Marketing cookies: 30-90 days
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Block all cookies
- Delete existing cookies
- Block third-party cookies only
- Receive notifications before cookies are set
Browser-Specific Instructions
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and Site Permissions → Cookies and site data
Opt-Out Tools
You can also use these industry opt-out tools:
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- European Interactive Digital Advertising Alliance: youronlinechoices.eu
6. Impact of Disabling Cookies
Disabling cookies may affect your experience:
- You may need to log in repeatedly
- Preference settings may not be saved
- Some features may not work properly
- Website performance may be reduced
- Personalized content may not be available
7. Mobile App Tracking
Our mobile applications may use similar tracking technologies:
- Device identifiers (IDFA, GAID)
- SDK-based analytics
- Push notification tokens
- Crash reporting tools
You can control mobile tracking through your device settings or by opting out within the app.
8. Data Protection and Security
We protect cookie data through:
- Encryption of sensitive cookie data
- Secure transmission over HTTPS
- Regular security audits
- Access controls and monitoring
- Data minimization practices
9. International Transfers
Some of our third-party providers may process cookie data outside your country. We ensure appropriate safeguards are in place for international transfers, including adequacy decisions and standard contractual clauses.
10. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through our website or by email.
11. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
Email: privacy@ultrapay.com
Address: Ultra Payments Inc.
123 Financial District
New York, NY 10004
United States
Phone: +1 (555) 123-4567