Privacy Policy

1. Introduction

1381005 B.C. LTD., operating as Ultra AI ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone number)
• Company name and job title
• Billing and payment information
• Communications and correspondence with us

Technical Information

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

Client Data

For clients using our AI services, we may process data you provide for training custom models. This data remains your property and is handled according to your service agreement.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our business
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given explicit permission

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. For on-premise deployments, your data never leaves your infrastructure. We maintain SOC 2 Type II compliance and adhere to strict security protocols.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client training data is not retained after model development unless explicitly agreed upon in your service agreement.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent where processing is based on consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page.

Legal Entity: 1381005 B.C. LTD.
Operating As: Ultra AI
Jurisdiction: British Columbia, Canada