PrivacyPolicy
Your privacy is important to us. This policy explains how Ultra AI collects, uses, and protects your information.
Last updated: January 1, 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Business information and tax identification numbers
- Banking and payment account details
- Identity verification documents
- Transaction history and payment data
Automatically Collected Information
We automatically collect certain information when you use our services:
- Device information and IP addresses
- Browser type and operating system
- Usage patterns and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process payments and transactions
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Provide customer support and technical assistance
- Improve our services and develop new features
- Send important notices and updates
- Conduct risk assessment and monitoring
3. Information Sharing
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including payment processors, identity verification services, and cloud infrastructure providers.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights and prevent fraud.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL/TLS encryption for data transmission
- AES-256 encryption for data storage
- PCI DSS Level 1 compliance
- Regular security audits and monitoring
- Multi-factor authentication
- Secure data centers with physical access controls
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Meet regulatory requirements (typically 7 years for financial records)
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information (subject to legal requirements)
- Data portability
- Objection to processing
- Restriction of processing
To exercise these rights, please contact us at privacy@ultraai.dev.
7. International Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Certification schemes
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.